Employee Assistance Program (EAP Plans)
Our Partnership with BetterHelp is Live!
As we previously communicated to you, Mutual of Omaha Insurance Company has recently contracted with BetterHelp — a national telehealth provider that maintains an online platform sourced to provide counseling sessions to employees and their eligible dependents. We are excited to be offering a telehealth service with an additional 30,000 providers at no additional cost.
Available Services When You Need Help the Most
Life isn’t always easy. Sometimes a personal or professional issue can affect your work, health and general well-being. During these tough times, it’s important to have someone to talk with to let you know you’re not alone.
With Mutual of Omaha’s Employee Assistance Program, you can get the help you need so you spend less time worrying about the challenges in your life and can get back to being the productive worker your employer counts on to get the job done. Learn more about the Employee Assistance Program services
available to you.
Enhanced EAP Services |
Value to Company and Employees |
---|---|
Employee Family |
• An in-house team of Master’s level EAP professionals who are available 24/7/365 to provide |
Counseling |
• Three sessions per year (per household) conducted by either face-to-face counseling or video |
Exclusive Provider |
• National network of more than 10,000 licensed clinical providers for face-to-face counseling |
Features |
Value to Company and Employees |
---|---|
Access |
1-800 hotline with direct access to a Master’s level EAP professional |
Employee Family |
• Valuable resources – legal libraries, tools and forms – available on EAP website |
Employee Family |
• Inclusive financial platform powered by Enrich that includes financial assessment tools, personalized |
Employee Family Work/Life Services |
• Child care resources and referrals |
Online Services |
• An inclusive website with resources and links for additional assistance, including: |
Employee |
• All materials available in English and Spanish |
Eligibility |
• Full-time employees and their immediate family members; including the employee, spouse and |
Coordination with |
• EAP professionals will coordinate services with treatment resources/providers within the employee’s |
Guided Referrals |
• Consultation for guided referrals due to job performance issues (a signed release of information is |
Utilization Reports |
• Percentage-based quarterly report (upon written request) for companies with more than 150 employees |
Training, |
• Fee for service at a competitive market value |
Provided By
Mutual of Omaha
Provider Website
https://www.mutualofomaha.com/eap/
Customer Service
Resources
Frequently Asked Questions